Ticket services

Terms and Conditions

  1. Availability of Tickets
  • MUSC Malta provides ticket services for Manchester United Home games played at Old Trafford to MUSC Malta members at face value.
  • MUSC Malta membership can be paid online from here.
  • Non-members can also use MUSC Malta ticket services – see point 9.

  • Each ticket must be assigned to a separate qualifying person. One Manchester United membership number cannot be used for multiple applicants for the same match unless Manchester United expressly allows this.

  • MUSC Malta does not cater for tickets for Manchester United Away games.

  • MUSC Malta does not make any recommendations about from where tickets can be bought from unofficial sources.

 

2. Priority for Malta-Based Members

  • Priority is given to MUSC Malta members whose registered address is in Malta.
  • MUSC Malta International members have the same eligibility for MUSC Malta ticket services as non-members.

 

3. Allocation of Tickets

  • Subject to the eligibility rules set out in these Terms & Conditions, tickets are generally allocated on a first come, first served basis.

  • Submission of an application and/or payment does not guarantee that a ticket will be allocated. Tickets remain subject to availability and Manchester United’s final allocation to MUSC Malta.

  • Tickets allocated through MUSC Malta are for Manchester United supporters only. Applicants must comply with Manchester United’s ground regulations, supporter conduct rules and any instructions issued by Manchester United or stadium staff. MUSC Malta may refuse future applications from any person who breaches these rules.

  • When all available tickets for a match have been reserved, the match will be marked as FULLY BOOKED.

 

4. Matches Organised as Official Tours

  • MUSC Malta may organise official tours for certain matches.
  • For matches marked TOUR, individual ticket applications will not be accepted.

 

5. Season Ticket vs Match Ticket

  • MUSC Malta has a number of season tickets (seats booked for whole season) located in Blocks N2403 and NW3431. (see point 6 below)
  • Once all season tickets for a game are taken, MUSC Malta can use the Branches’ Allocation to apply for more match tickets (general admission) – see point 7 below.

 

6. Applying for a Ticket from MUSC Malta Season Ticket Allocation

Anyone using a MUSC Malta Season Ticket must hold a valid Manchester United membership for the relevant season. Membership can be paid from here.

One of the following memberships is required for each person:

  • Under-16 Membership * (for supporters under 16 years of age), or
  • Forwarding Membership (at minimum)

MUSC Malta can assist with paying Manchester United membership but applicant must provide personal credit or debit card.

Please note:

  • Applicant must provide full name and valid Manchester United membership number for the relevant season (Forwarding Membership at minimum)
  • There is no downgrade to a concession ticket with season tickets.

 

7. Applying for a Match Ticket from Branches’ Allocation

If the Season Ticket allocation is marked FULLY BOOKED or TOUR, MUSC Malta can use the Branches’ Allocation to apply for more match tickets.

Anyone using a MUSC Malta match ticket from the Branches’ Allocation must hold a valid Manchester United membership for the relevant season. Membership can be paid from here.

One of the following memberships is required for each person:

  • Under-16 Membership * (for supporters under 16 years of age), or
  • Official Membership (at minimum)

MUSC Malta can assist with paying Manchester United Membership but applicant must provide personal credit or debit card.

 

Please note:

  • Availability depends on the number of match tickets allocated to MUSC Malta by Manchester United for each match.
  • Applicant must provide full name and valid Manchester United membership number for the relevant season (Official membership at minimum, not Forwarding membership).
  • Match tickets can be downgraded to concession tickets.
  • Seating location is determined solely by Manchester United’s Membership & Ticketing Office.
  • Seats may be allocated in any block at Old Trafford.
  • Applicants cannot choose their preferred block.
  • Full payment is required before the application is submitted (deadlines can be found here).
  • Once a match ticket has been allocated:
    • It cannot be transferred to another person.
    • It cannot be refunded.

 

8. High-Demand Matches

The following matches are always considered high-demand fixtures:

  • Arsenal
  • Liverpool
  • Manchester City
  • The final home league match of the season
  • Champions League knock-out stage matches

MUSC Malta reserves the right to classify any other fixture as high-demand depending on ticket availability, expected demand or Manchester United’s allocation rules.

Applications for these matches are only available to:

  • MUSC Malta members who were local MUSC Malta members during the previous season, or
  • If non-members, are willing to pay three years of MUSC Malta membership in advance.

Additionally:

  • Every person receiving a ticket must meet this requirement.
  • The respective Manchester United membership requirement also applies.

 

9. Applications for Other Matches

For all other Premier League home matches:

  • New MUSC Malta members may apply for tickets.
  • If more than one ticket is requested, at least one applicant must be a current local MUSC Malta member.
  • MUSC Malta membership can be paid online from here.

Supporters who are not MUSC Malta members will be required to pay a Non Member Contribution to use MUSC Malta’s match ticket services. Details are provided by MUSC Malta on a request by request basis.

 

10. Digital Ticket Delivery

  • Tickets are normally forwarded digitally to successful applicants approximately two weeks before the match. Once forwarded applicants will be informed by MUSC Malta.
  • Tickets will appear in the Manchester United App when logged in using the membership number provided.
  • Tickets can then be added to the respective mobile wallet.
  • The ticket’s NFC access code will only become active three hours before kick-off.
  • If a person does not have a smart phone, ticket can be forwarded to another person’s app who is accompanying the applicant abroad.
  • Support and guidance will be always available from MUSC Malta.

 

11. Travel and Other Expenses

  • Do not make travel or accommodation arrangements until you receive written confirmation from MUSC Malta.
  • MUSC Malta is not responsible for any costs incurred before official confirmation is issued by email.

 

12. Fixture Changes

  • Manchester United may change match dates and kick-off times.
  • MUSC Malta cannot be held responsible for any fixture changes made by the club or competition organisers.
  • Matches marked TBC (To Be Confirmed) have not yet been officially scheduled.

 

13. Right to Refuse Applications

MUSC Malta reserves the right to refuse any match ticket application without providing an explanation.

 

14. How to Apply

Applications may be submitted ONLY:

Once your application is received, MUSC Malta will contact you directly.

 

15. Data Protection

Personal information submitted as part of a ticket application will be used by MUSC Malta for the purpose of processing the application and administering ticket services. Where necessary, details may be shared with Manchester United for ticketing purposes. Please vide our privacy policy here.

 

Need More Information?

☎ 2122 3531 (during opening hours)

☎ 9946 8212 (if during weekdays, after 6:00pm)

 

Declaration

By submitting a ticket application, you confirm that you have read and understood these Terms & Conditions.

*Applicants under 16 must be accompanied by an adult. The accompanying adult must also meet the applicable MUSC Malta and Manchester United membership requirements.